Contact-Less Concierge Laser Printer Repair
Dallas Laser Printers is excited to expand and improve our popular Concierge Printer Repair! it is now Contact-Less Concierge Printer Repair!
How it works:
- Fill out the form below and we will contact you in 1-2 business hours with approval of your request or with any additional questions.
- Disconnect your printer from any power or data cables. Keep these cables at home! Place your printer with all toner still installed on your porch at the agreed upon time. You will receive a 1 hour window for pickup. Our tech will also text the number you provide when they are in route and after the pickup is complete.
- We will pickup the printer from your porch wearing gloves and an N95 mask. We will then take the printer back to our shop for full diagnostics and evaluation.
- We will reach out to you the next day with details on the repair or, if necessary, additional parts cost and ETA information.
- If no parts are needed we will complete the repairs and work with you to schedule a return-delivery window. We will collect a check or credit card information at re-delivery.
- If additional parts are needed you can then authorize these parts or choose to not proceed with repair. We will then repair the printer and return it to your door at a specified time, or if un-repairable, recycle it for you. If you choose to recycle we will charge a $75 Non-Repairable Feed. If you want the printer back unrepaired, it will be the full $115 fee.
- The fee for this Concierge Printer Service is $115 plus any parts. A minimum $75 Fee is required if the machine is determined to be beyond repair, or if further repairs are not authorized and printer is to be recycled.
- You must complete this form and receive an Authorization Number and ETA for Pickup prior to repair.
Contact-Less Concierge Laser Printer Repair is available in the following general areas:
Please note some specific areas are unavailable, please call 972-423-1115 with specific questions.